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 Help Help !

 

- Some Shipping Cost are Quoted: "0" (Zero) ? (for Domestic or International Quotes)

  • Since freight companies base their shipping charges on actual and/or dimensional weight of the package and this information becomes available only when the order is packed and ready to ship, the shipping cost must be calculated when the order is ready to ship. The procedure for export and international orders will consist of the following steps.


Shipping Warehouses: (Please do not send mail at this Locations).
  • Florida: 11956 Miramar Parkway, Miramar, FL 33025
  • Oklahoma: Wynnewood, OK 73098

Export

We continue to expand our distribution network to more markets around the world in order to get our customers the products they need as quickly and conveniently as possible.

Export Services Our System provides a full-service package through export services to customers located outside North America. Our sales representatives are dedicated to serving customers in every geographic region, worldwide.

Our Shipping Offices are located in USA and Europe.
Based in your Country you can select the shipping point to reduce the costs for freight, Land, Air o Sea

Our company brings its expertise in distribution to Europe, Middle East, Africa, Caribbean, Central and South America, Canada and Mexico to help customers quickly and easily locate the products they need to run their operations smoothly.

Fulfillment Centers:

  • We can ship direct form North America and/or Europe to easy. (Based in your Country you can select the shipping point to reduce the freight costs, Land, Air o Sea)

    Note: depending on inventory, we may ship from US or Europe.

 


  • Europe
    • Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia, Herzegovina, Bulgaria, Croatia, Cyprus, Czech, Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of ManItaly, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City State.

  • Africa
    • Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Republic of the / Congo, Democratic Republic of the DJIBOUTI, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Ivory Coast, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe.
  • Central and South America
    • Argentina, Belize, Bolivia, Brazil, Chile, Costa Rica, Ecuador, El Salvador, French Guiana, Guatemala, Guyana, Honduras, Nicaragua, Paraguay, Peru, Suriname, Uruguay, Venezuela.
  • Caribbean
    • Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman Islands, Curacao Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, Roatan Islands, Saint Kitts & Nevis, Saint Lucia, Saint Martin, Saint Vincent & the Grenadines, Trinidad & Tobago, Turks & Caicos,
  • North America
    • United States.

  • Middle East:
    • Afghanistan, Bahrain, Egypt, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Palestinian, Authority, Qatar, Saudi Arabia, United Arab Emirates.

  • Virgin Islands.



To U.S. Government, Military, Embassies & Consulates

We offer full service and support to the U.S. government worldwide. When you are Deployed We go with you!


Please note that our prices are ExWorks.

  • Your shipping charges are for land freight only (from factory to port of export). You can either have your carrier pick up your merchandise at our warehouse, we can ship the items collect using your own account or you can prepaid in this case we will check with three freight companies and adjusted the shipping charges based on the costless quotation, it will be billed separated. If Shipping its Quote "0" cero value OkSolar Warehouse


Shipping Cost are Quoted: "0" (cero). (International orders) More Information click here!

  • Since freight companies base their shipping charges on actual and/or dimensional weight of the package and this information becomes available only when the order is packed and ready to ship, the shipping cost must be calculated when the order is ready to ship. The procedure for export and international orders will consist of the following steps.

  • Two different wire transfers: the first for (merchandise + handling) fees and second for (international shipping charges) if you choose us to handle the International Shipping.

  • Shipping Fees for Large orders Pallets, Containers and International (export) More info click Here! :

Since freight companies base their shipping charges on actual and/or dimensional weight of the package and this information becomes available only when the order is packed and ready to ship, the shipping cost must be calculated when the order is ready to ship. Shipping fees are estimated, Exact shipping fees are unknown until the order has been processed and its pack and ready to ship.

We will verify with freight companies and adjusted the shipping charges based on the costless quotation. If is any difference we will email you a corrected, invoice/quotation for your verification and approval.
 
Shipping Charges:

  • fees are based on the actual and/or dimensional weight of the package, ship method and published carrier rates. Rates shown here (Online order) may be different than the actual charges for your shipment. Differences may occur based on actual weight, dimensions, and other factors. Exact shipping fees are estimated and unknown until the order has been processed and its ready to Ship. Please note that when we have your order ready to ship, we will verify with freight companies and adjusted the shipping charges based on the costless quotation. If is any difference we will email you a corrected invoice/quotation for your verification and approval.

Estimated Shipping Cost: fees are based on the actual and/or dimensional weight of the package, ship method and published carrier rates. Rates shown here (Online order) may be different than the actual charges for your shipment. Differences may occur based on actual weight, dimensions, and other factors. Exact shipping fees are estimated and unknown until the order has been processed. Please note that when we receive your order and process, we will verify with freight companies and adjusted the shipping charges based on the costless quotation. If is any difference we will email you a corrected invoice/quotation for your verification and approval. Click Here! for More Information.


  • US Domestic Shipping Fees options:

    • 1. - If you would like for us to handle shipping from our warehouse to yours, then you have two options.

    • a. Shipping included full Payment Mail/Wire Invoice Total Payment.

    • b.- If you would like the Shipping portion Collected by Carrier then you will need to follow these steps.

      • 1a. Shipping Collect by Carrier in this case Mail/Wire payment (Merchandise + Handling).

      • 1b. When you receive the merchandise at your location paid the carrier.

    • 2. - You can also select to have your carrier pick up the merchandise at our warehouse. In this case no shipping charges will be applied. In that case, you will need to schedule a pickup date and we will forward you a security pickup PIN number that you will need to supply the carrier that you have selected. You must supply this number only to the company that you have selected to handle the shipment. The carrier must supply this number at our warehouse on pickup in order for us to release the merchandise.

      • Pickup by Carrier in this case: Mail/Wire payment (Merchandise + Handling).

Export Steps:

  • 1. - Obtain a quote or invoice for the merchandise, and shipping to your freight forward (exworks) here: https://www.OkSolar.com/Lion

    • Search for the item# (Top Right Corner) or Right avegation Bar and click on GET A QUOTE or Add To Order.

    • Shipping charges Are Quoted to: 0 (cero) Shipping charges are for items shipped from our warehouse to the port of export (your US freight forward). In order to proceed with any international order we need to receive your payment in full for the merchandise and domestic shipping.

  • 2. - If you would like for us to handle international shipping from our warehouse to yours in your country, then you will need to follow these steps:

    • a.-Request Wire transfer information, and transfer the 'merchandise + Handling Fees' portion of the invoice.

    • b. Indicate whether you would like the order to shipped via air or sea and any special instructions.

    • c. We will have the exact dimensions and weight necessary to obtain quotations from freight-forward companies.

    • d. We will forward you the quotations that we obtain.e. Once you have decided on a carrier you must do a second wire transfer to cover the international shipping charges.

      Note that the shipping that you have paid in the perform invoice will be credited in the International Shipping.

  • 3. - You can also select to have your carrier pick up the merchandise at our warehouse.

    • In this case no shipping charges will be applied and handle all import/export matters are on your end.

    • In that case, we will need to schedule a pickup date and we will forward you a security pickup PIN number that you will need to supply the carrier that you have selected.

    • You must supply this number only to the company that you have selected to handle the shipment.

    • The carrier must supply this number at our warehouse on pickup in order for us to release the merchandise.Pickup by Carrier in this case Mail/Wire payment (Merchandise + Handling).

  • 4.- Wire Transfer Options Terms:

    • WT70 70% with order, balance immediately prior to shipment.

       in this case you must add $45.00 First Wire Transfer + 45.00 Second Wire Transfer (30%).

    • WT100 100% with order

    Note: We cannot guarantee the availability of a product by the time payment is received and funds clear.



Damage or Losses


We advise that you unpack and inspect all merchandise immediately upon receiving it.
ATTENTION RECEIVING!

DO NOT SIGN FOR THIS SHIPMENT UNTIL YOU HAVE THOROUGHLY INSPECTED FOR ANY DAMAGE. SHIPPED IS NOT RESPONSIBLE FOR SHIPMENTS THAT ARE NOT SIGNED FOR AS DAMAGED or Missing Parts UPON ARRIVAL!


If SEAL "OkSolar.com" is Broken Check Content before accepting (Please check the email address that was submitted with the order for more information) Our merchandise is carefully packed for shipment by our distribution centers, or is prepackaged by our suppliers in compliance with carrier requirements. In the event an item is damaged in transit, you must submit a claim to the carrier within 24 hours of delivery "Take Picture to Document the Damages". We advise that you unpack and inspect all merchandise immediately upon receiving it. If damage does not become apparent until the shipment is unpacked, make a request within 24 hours for inspection by the carrier's agent and file with the carrier. Any external evidence of loss or damage must be noted on the freight bill or carrier's receipt and signed by the carrier's agent. Failure to do this will result in the carrier refusing to honor the claim. For your protection, our billings include insurance for damage or loss in transit.


All shipments are insured with the carrier. If you receive a damaged or incomplete shipment, please "Take Picture to Document the Damages", notify the driver immediately and file a claim with the shipping company within 24 hours. Please notify our staff once you receive approval from the shipping company.


US Government Choose from the following freight options:

  • USPS Parcel Post (APO/FPO) (34+ days) worldwide freight.

  • Standard delivery to any CONUS location.

  • USPS Priority Mail (APO/FPO) (approximately 3-7 days) worldwide freight (freight charged to customer).

  • FOB standard delivery to military depots at Tracy, New Cumberland, Travis, Dover, Charleston, and Norfolk with TCN/TAC authorization.

  • Commercial carriers:

    • Airfreight (3-7 days, depending on location).

    • FEDEX / UPS: Collect on your government account (3-5 days, depending on location).

    • DHL to all locations, including deployed areas.

    • Ocean Freight (25-34 days, depending on location) Full container loads or less than container loads US Embassy Diplomatic Pouch

    • * HAZMAT cannot be certified for air shipment and therefore, can only be shipped via surface modes



Freight Information transit Estimated times:

  • USPS Parcel Post (APO/FPO) (30+ days) worldwide freight
  • Standard delivery to any CONUS location
  • USPS Priority Mail (APO/FPO) (approximately 3-7 days) worldwide freight (freight charged to customer)
  • FOB standard delivery to military depots at Tracy, New Cumberland, Travis, Dover, Charleston, and Norfolk with TCN/TAC authorization.
  • Airfreight (3-5 days, depending on location)
  • FEDEX, DHL, UPS Collect on your government account (2-3 days, depending on location)
  • DHL, FedEx, UPS to all locations, including deployed areas
  • Ocean Freight (21-30 days, depending on location) full container loads or less than container loads
  • US Embassy Diplomatic Pouch
    • * HAZMAT cannot be certified for air shipment and therefore, can only be shipped via surface modes.
      Please note that our prices are Ex Works.

Your shipping charges are for land freight only (from factory to port of export. You can either have your carrier pick up your merchandise at our warehouse, we can ship the items collect using your own account or you can prepaid in this case we will check with three freight companies and adjusted the shipping charges based on the costless quotation, it will be billed separated.


Freight Forwarding:

  • Using a freight forwarder logistics integrator, you can pre-arrange freight services and designate a forwarder and its corresponding location to where OkSolar ships the goods (U.S. port or location). Freight forwarders use air and/or sea transportation and facilitate importation. We can use your preferred forwarder or help you find the most suitable forwarder based on your requirements. Typically, when using your preferred forwarder, all transportation, duties, and related import charges, are collected by the freight forwarder and OkSolar invoices you only for the goods.


Packing:

  • Special Packaging Our standard export services include packaging of goods (at no additional cost) to travel long distances. Additional special packaging services are available (for corrosion protection, moisture protection, etc.) as needed. Please contact your Representative for additional packaging programs and costs.

Special packaging may be required for Hazardous Materials (Dangerous Goods).

Packing Options: We offer different packing options: please contact your sales rep, for pricing information. 

Regular Box

 

International Air or Sea:

  • We use Shipping Plastic Pallet 2300 Lb. Capacity

  • Plastic pallets feature USDA approved 100% recyclable black polyethylene for durable and cost effective service. This plastic skid is weather and mildew resistant and won't split or rot. You won't have to paid for fumigation. Sturdy construction gives these plastic pallets a 2,300 lb. fork capacity and 10,000 lb. floor capacity. Allows 4-way forklift entry with a fork clearance of 3-1/2" x 11-1/2". Measures 48"L x 40"W x 5-1/2"H.

Export Pallet

  • Heavy Duty Wood Crates (We Use ULINE)


The different types of Terms of Sale are:

FCA/FOB (Free Carrier/Free on Board):.

  • Free Carrier at a named port of export. The seller quotes the buyer a price that covers all costs up to and including delivery of goods aboard an overseas vessel (e.g. airplane).

CIP/CIF (Carriage Insurance Paid / Cost Insurance and Freight).

  • Carriage Insurance Paid to a named overseas port of disembarkation (i.e. import). Under this term, the seller quotes a price for the goods, including insurance, plus all transportation, and miscellaneous charges to the point of disembarkation from the vessel.

CPT/C&F (Carriage Paid To/ Cost & Freight):

  • Carriage Paid To is the named overseas port of disembarkation (i.e. import). Under this term, the seller quotes a price for the goods that includes the cost of transportation to the named point of import. The cost of insurance is left to the buyer's account.

(EXW) ExWorks:. "OkSolar Warehouse"

  • Under this term, the price quoted applies only at the point of origin and the seller agrees to place the goods at the disposal of the buyer at a specific place on the date or within the period fixed. All other charges are for the account of the buyer.

(DDU) Delivered Duty Unpaid:

  • Under this term, the seller fulfills his obligation to deliver when the goods have been made available at the named place in the country of importation. The seller has to bear the costs and risks involved in bringing the goods thereto as well as the costs and risks of clearing Customs.

(DDP) Delivered Duty Paid.

  • Under this term, the seller fulfills his obligation to deliver when the goods have been made available at the named place in the country of importation. The seller has to bear the risks and cost, including duties, taxes and other charges of delivering the goods.

U.S. Department of Commerce Export License

  • If your shipment contents require a U.S. Department of Commerce Export License, select yes. Otherwise, select no.

Freight Forward:

  • A third party intermediate consignee used to facilitate and consolidate your order for shipment to its final destination. Primarily used for shipments outside the US.


 

Dimensional Weight

If your package has a large size-to-weight ratio, you may need to consider your package's dimensional weight when you calculate your shipping rates.



  •  Learn about Dimensional Weight

  •  How To Measure the Cubic Size of Your Package

  •  Calculating Dimensional Weight for Domestic Shipments

  •  Large Package Conditions

  •  Large Package Surcharge

  •  Calculating Dimensional Weight for International Shipments

 

Learn about Dimensional Weight:

  • Determining which weight to use in calculating your rate requires that you determine which rule applies. Different rules apply depending on the service selected. Dimensional weight considers density, which is the amount of space a package occupies in relation to its actual weight, to determine billable weight. Calculations of dimensional weight are based on the International Air Transport Association (IATA) volumetric standards (subject to change without notice).

  • Packages that exceed UPS weight and size limits are not accepted for transportation. If found in the UPS system, they are subject to an Over Maximum Limits charge.

How To Measure the Cubic Size of Your Package

  • Calculate the cubic size of your package by multiplying the height in inches or centimeters, by the length in inches or centimeters, by the width in inches or centimeters. Round each measurement to the nearest whole inch or centimeter. The resulting total is the cubic size of your package.

 

Calculating Dimensional Weight for Domestic Shipments

If you have more than one package to be shipped, consider each package a separate shipment for weight calculation purposes.

Determine the Actual Weight:

  • Use any standard scale and round up any fraction of a pound to the next full pound.

Determine Dimensional Weight:

  • For UPS Ground Shipments: If the cubic size of the package is 5,184 or larger, divide the cubic size by 194 to determine dimensional weight in pounds. If the cubic size is less than 5,184, use the actual weight of the package.

  • For UPS Air Shipments: Divide the cubic size by 194 to determine dimensional weight in pounds. Round up any fraction of a pound to the next full pound.

Determine Billable Weight:

  • Compare each package's actual weight to its dimensional weight. The larger of the two weights is the billable weight and should be used to calculate the rate.

  • If you have a multiple-package shipment, add the cubic sizes for all of the packages together. The total is the cubic size of your shipment.

  •  

Large Package Conditions

  • Your UPS domestic or UPS Standard to Canada package is considered a Large Package when its length, combined with twice the width plus twice the height, exceeds 130 inches and is equal to or less than 165 inches.

  • Large Packages are subject to a minimum billable weight of 90 pounds.

  • To determine the rate for single-package shipments with a dimensional weight of 150 pounds or more, multiply the package weight by the price per pound multiplier.

Large Package Surcharge:

  • A Large Package Surcharge will be applied to all UPS domestic packages, including Hundredweight and Standard to Canada packages, when the size of the package exceeds 130 inches (330 cm) in length and girth combined.

Calculating Dimensional Weight for International Shipments:

  • Use dimensional weight as the billable weight when the dimensional weight of your packages exceeds their actual weight, for your international shipments using these services:

Follow these guidelines to determine your shipping rate:

Determine Actual Weight:

  • Use any standard scale and round up any fraction of a pound to the next full pound.

Determine Dimensional Weight:

  • For UPS Worldwide Express, UPS Worldwide Saver, UPS Worldwide Expedited, and UPS Standard from

  •  

Canada shipments:

  • Divide the cubic size by 166 if measured in inches, or by 6,000 if measured in centimeters, to determine the dimensional weight. To convert metric measurements into pounds, multiply the result by 2.20462. Increase any fraction to the next pound.

For UPS Standard to Canada shipments:

  • If the cubic size of the package is 5,184 cubic inches (84,951 cubic centimeters) or greater, divide the cubic size by 166 if measured in inches or by 6,000 if measured in centimeters, to determine the dimensional weight. To convert metric measurements into pounds, multiply the result by 2.20462. Round up any fraction to the next full pound. If the cubic size is less than 5,184, use the actual weight of the package.

  • For the dimensional weight of your package in kilograms, divide the cubic size of your package in centimeters by 6,000. Increase your total to the nearest full kilogram.

Determine Billable Weight:

  • Compare each package's/shipment's actual weight to its dimensional weight. The larger of the two weights is the billable weight and should be used to calculate the rate.

Source: UPS.com


Armed Forces (APO/FPO)US Armed forces

  • Standard worldwide shipping (APO/FPO) Shipping:

    • US Armed forces Standard worldwide shipping (APO/FPO)

    • City field: Enter "APO" or "FPO."

    • State/Province/Region field:

      • Enter the two-letter code for the region where the recipient is stationed. Typically, but not always, the code is "AE" for recipients stationed in Europe, Canada, Africa, or the Middle East; "AA" for recipients stationed in the Americas; and "AP" for recipients stationed in Asia or the Pacific.

      • Country field: Always select "United States" from the drop-down menu regardless of where the recipient is stationed.

      • Following these steps will ensure that you're charged the correct shipping amount and that your order will be delivered in a timely fashion.

      • All shipments to APO/FPO addresses are sent via U.S. Priority or First Class Mail.

      • We estimate 5 to 7 business days for delivery once the order has been shipped; however, some destinations may take up to 21 days.


Sample Ready to ship unit


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